Shipping policy
Shipping Policy
Processing Time Orders are processed within 1–3 business days of payment confirmation.
Shipping Times Delivery times vary by location:
- Australia: 5–10 business days
- International: 5–10 business days
Please note these are estimates and may vary due to customs, carrier delays, or high-demand periods.
Tracking Once your order has shipped, you'll receive a tracking number via email. Please allow 3–5 business days for tracking information to update.
Shipping Costs Shipping costs are calculated at checkout based on your location and order size.
Customs & Duties Charges are included in your order howver International orders may be subject to customs fees or import duties charged by your country. These are the responsibility of the customer and are not included in our pricing.
Lost or Delayed Parcels If your order hasn't arrived within the estimated timeframe, please contact us at [hello@luckynora.com] and we'll investigate with the carrier.